Every year, new security equipment is introduced to the market. There are many innovative features that are designed to make CCTV systems more effective. However, not all are equally beneficial, and it helps to know which ones form the foundation of a secure home.
If you're looking to upgrade from your current CCTV infrastructure, here are 4 essential features that your new equipment should come with.
1. HD video quality
Security footage is notorious for having low-quality images. While they may provide a good view of what happened, low-quality footage doesn't let you pick out specific faces, body features or objects. This is why you should make sure your new CCTV cameras can record video in HD quality — and not just HD, as cameras are being introduced with the capability of recording 4K video. 4K videos combined with smart technology make your home almost impenetrable. You can identify faces faster, trigger specific alarms and assist authorities in hunting down suspects.
2. Real-time customer support
Any quality CCTV system would be unusable without proper customer support. Security system technologies can get quite complicated, especially after integrating mobile apps and remote sensors. This is why real-time customer support is critical.
Support staff not only ensure that your equipment is installed correctly, but they also diagnose operational issues and help you respond to active emergencies as quickly as possible. Calling support should be as simple as pressing a button on your mobile app or physical controls.
3. Extended warranty
CCTV systems operate 24 hours a day to record footage and alert you of any unusual activity. Any piece of equipment that works round the clock is prone to wear and tear, which is why having an extended warranty helps. Warranties give you peace of mind knowing that a defective camera, alarm or recording device can be fixed at little or no cost to you.
4. Remote accessibility from your smartphone/tablet
One of the most important features your CCTV system should have is remote accessibility. In today's world, people move around often. You may wish to keep an eye on your driveway, front door, kids' rooms or other areas of the home.
Remote accessibility via a mobile app can help you maintain real-time access to your home even when you're away. For example, you can lock/unlock specific doors, activate window sensors or turn your lights on/off. Such real-time control makes your home and family safer.